ZAPRO WATCH STRAPS
Effective Date: July 31, 2025

At ZAPRO, we take pride in crafting high-quality leather watch straps. If you're not completely satisfied with your purchase, we're here to make things right.

🛍️ Return Policy

We accept returns under the following conditions:

✅ Eligibility for Returns:

• Return request must be raised within 7 days of delivery.

• Product must be unused, in original condition, and in its original packaging.

• A valid proof of purchase (order number or invoice) must be provided.

• Only prepaid orders are eligible for return.

❌ Non-Returnable Items:

• Used, worn, or damaged straps

• Custom-made or altered straps

• Free products from promotional offers

• Final sale or clearance items

• Orders returned after 7 days of delivery

🚚 Return Process:

1. Email us at zaprowatchstraps@gmail.com with your order ID and reason for return.

2. Our team will verify and approve eligible requests within 24–48 hours.

3. Return instructions and address will be shared with you via email.

4. Once we receive and inspect the item, your refund will be initiated.

📦 Note: Return shipping charges must be borne by the customer unless the item was damaged or incorrect.

💳 Refund Policy

Refunds are processed only for eligible prepaid orders returned in acceptable condition.

🔁 Refund Timeline:

• Refunds are initiated within 5–7 business days of receiving and verifying the returned product.

• Refunds will be issued to the original payment method used during checkout.

• You will be notified once the refund has been processed.

🚫 No COD Orders:

We do not accept Cash on Delivery (COD) orders. All orders must be prepaid via secure online payment methods.
As a result, cash refunds are not possible.

🧾 Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item:

• Report the issue within 48 hours of delivery.

• Send clear photos or a short video to zaprowatchstraps@gmail.com

• We will arrange for a replacement or full refund at no additional cost.

📩 Contact Us

Have questions about your return or refund?

ZAPRO WATCH STRAPS
📧 Email: zaprowatchstraps@gmail.com
📱 WhatsApp: +91 8056446619
📍 Instagram: @zapro_watchstraps