1. How do I know which strap size to order?
The size is determined by the "lug width" (the space between the metal arms of your watch). Most watches use 18mm, 20mm, or 22mm. You can find this by measuring the distance with a ruler or checking your watch manufacturer’s website.
2. Will these straps fit my [Brand Name] watch?
Yes! Zapro straps are universal. As long as your watch uses standard spring bars and you select the correct lug width, our straps will fit almost any timepiece, from vintage classics to modern luxury brands.
3. Are the straps made of genuine leather?
We use only premium, top-grain leathers selected for their durability and character. Because leather is a natural material, slight variations in grain and color are normal—this ensures your Zapro strap is uniquely yours.
4. How long does shipping take?
We process all orders within 1–3 business days. Once shipped, standard delivery typically takes 5–10 business days, while express options usually arrive within 2–4 business days. You will receive a tracking number as soon as your order leaves our warehouse.
5. Can I return my strap if it doesn't fit?
We offer a 30-day return window for unworn straps in their original packaging. Please note that for hygiene and quality reasons, we cannot accept returns on straps that have been installed on a watch or show signs of creasing from being buckled.